Shipping Policy

Shipping
We ship through registered courier companies for orders within India as well as international orders.
International orders are usually delivered within 20-25 business days and domestic orders within 15-20 business days. We will send you an email with delivery date after the orders are placed.
Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries

Shipping charges

Standard shipping rate will be applied for India. For international orders, we charge standard shipping charges of INR 1,500 across all countries.

Duties and taxes for international orders

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent.

Shipping of products

All orders are processed from our own warehouse in Gujarat, India. Orders will be delivered to the shipping address mentioned at checkout.

Tracking package

Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.

Non-availability on delivery our delivery partners will attempt to deliver the package times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

Modes of Payment
For shipping to India, we accept all major debit & credit cards and also provide Net Banking options across major banks. For all international transactions, we accept major Credit Cards .
Returns
We do not accept any returns as the products are made after we receive your order , however we can exchange the product twice if the labels are intact and there is no damage , within 5 days from the date of delivery.

Please contact etartextiles@gmail.com if you have any questions with returns and refunds.